For equipment and vehicle service businesses

Finish the repair. Your paperwork is done.

Your technician describes the repair out loud. MendTag drafts the service report for them to check and approve, and keeps every machine’s history attached to its own QR Equipment Passport.

Start free Watch the 90-second demo

No credit card required.

Up to five technicians on one flat price. Every allowance published — no “contact us”.

90 seconds, no sound needed.

One visit, start to finished paperwork

This is the whole product. There is no dispatch board to keep fed and no implementation to sit through.

Step 1
Scan
Scan the QR tag on the machine and its Equipment Passport opens — the right unit, first time.
Step 2
Service
Start the job against that exact machine, with what happened on the last visit in front of you.
Step 3
Talk
Describe the repair out loud instead of writing it up. MendTag turns it into text you can read back and edit.
Step 4
Review
MendTag drafts the report sections from your notes and flags anything the notes did not cover. You edit and approve.
Step 5
Done
The customer gets a professional PDF, and the finished job joins that machine's permanent history.

Every machine gets an Equipment Passport

Print a QR label and stick it on the unit. When one of your technicians scans it, they land on that machine’s passport: make, model, serial, and every visit anyone from your company has made to it.

From there they can start the next job against the right machine, without typing a serial number or guessing which of the four identical washers on the wall it is.

Photograph the data plate and MendTag reads the make, model and serial off it for your technician to check. For a vehicle, scan the VIN and the year, make and model come back with it.

A label is not a key. Scanning it only opens the machine for people already signed in to your company. Anyone else gets nothing — your service history is not published by putting a sticker on a compressor.

The service history on a MendTag Equipment Passport: three completed visits to the same walk-in cooler, each dated and showing the work done — a condenser coil cleaned and refrigerant charge checked, a lower door gasket replaced, an evaporator fan motor replaced — with the customer's report attached to the most recent one. — What the next technician sees before they start.

Talk through the job. Check what it wrote.

Writing up a report at the end of the day is the part nobody does properly. So describe the work out loud while it is fresh, standing next to the unit.

You talk. MendTag writes down what you said.
You read the transcript back and fix anything it misheard.
MendTag drafts the report sections from your notes, and tells you what your notes did not cover.
You edit the draft and approve it. Nothing is saved until you do.
You finalize, and the customer gets their copy.

Your original words are kept on the job permanently, exactly as you said them. The report is built from them — never instead of them — and no report reaches a customer without a technician approving it.

Start free

Built for the trades that go back to the same machines

If your work is a serial number somebody will call you about again, this was designed around it.

Small on purpose

MendTag does five things: equipment history, service jobs, technician notes, QR Equipment Passports and customer reports. It does not do dispatch, scheduling, invoicing, estimates or payroll, and it is not trying to.

Keep invoicing where it is. This is for the part that usually ends up in a binder in the truck.

Every allowance is published on the pricing page — no “contact us”, and a free plan that needs no card.

Built for the van
Large touch targets and fast entry, designed to be used standing next to the equipment.
History per machine
Every job is filed against the machine or vehicle it was done on, so the next technician sees what happened last time.
Your data stays yours
Each company's records are isolated at the database level, not just hidden in the interface.

It needs a signal. MendTag runs in the browser, so a plant room with no service is a plant room where you cannot open a job. A voice note you have already finished recording is held on the phone until it uploads, so that much is safe — but if dead zones are a daily part of your work, you should know that before you pay for anything.